Welcome to Botavina Herbs LLC. These Terms of Service (“Terms”) govern your use of our website and your purchase of our products. By accessing our website or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to make a purchase on our website. By placing an order, you represent that you are at least 18 and legally able to enter into a contract.
2. Product Information
We work to describe and photograph our products as accurately as possible. However:
- Product colors may vary slightly due to screen and lighting differences
- Because our products are handmade in small batches, subtle variations in color, aroma, and texture are natural and do not affect quality
- Ingredients may occasionally be adjusted based on seasonal availability, though we will always disclose the current formulation on the product label
3. Pricing and Availability
- All prices are in US Dollars
- We reserve the right to correct pricing errors and adjust prices at any time
- Products are subject to availability. If an item is unavailable after you order, we will notify you and offer a substitution or refund
4. Orders and Payment
- Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or limited availability
- Payment is processed at checkout by Stripe. By placing an order, you authorize us to charge your payment method for the total amount
- You are responsible for providing accurate billing and shipping information
- Order confirmation emails are sent automatically upon successful payment. If you do not receive a confirmation, please check your spam folder or contact us
5. Product Use and Safety
Our products are for external use only. Read all product labels and instructions before use.
- Perform a small patch test before first use to check for allergic reactions
- Discontinue use immediately if irritation, redness, or discomfort occurs
- Keep out of reach of children and pets
- Avoid contact with eyes; if contact occurs, rinse thoroughly with water
- Store products as directed on the label — typically in a cool, dark place
- Do not use if pregnant or nursing without consulting your healthcare provider
- Discontinue use before the product expiration date
6. Small Batch Notice
Our products are made in small batches, by hand. Each batch is unique. Slight variations in color, scent, or consistency between batches are normal and part of the small-batch process. This variation does not indicate a defective product.
7. FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
8. Not Medical Advice
Information provided on our website, in product descriptions, and in marketing materials is for general informational and wellness purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before beginning any new wellness practice, especially if you are pregnant, nursing, taking medication, or have a medical condition.
9. Intellectual Property
All content on our website — including text, images, product photographs, logos, brand names, product designs, and label artwork — is the property of Botavina Herbs LLC and is protected by United States copyright and trademark laws.
You may not copy, reproduce, distribute, or create derivative works from any of our content without prior written permission.
10. User Content
If you submit reviews, comments, testimonials, or other content to us or through our website, you grant Botavina Herbs LLC a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and share that content for marketing and business purposes. You represent that you own the content you submit and that it does not infringe on the rights of others.
11. Prohibited Conduct
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of our website
- Copy, scrape, or reproduce our content without permission
- Impersonate another person or entity
- Transmit viruses, malware, or malicious code
- Harass, threaten, or abuse our staff or other customers
12. Disclaimer of Warranties
Our products and website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by applicable consumer protection law.
13. Limitation of Liability
To the maximum extent permitted by law, Botavina Herbs LLC, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or website, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to these Terms or our products shall not exceed the amount you paid for the product giving rise to the claim.
Nothing in these Terms limits liability for personal injury caused by our negligence, fraud, or other liability that cannot be limited under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Botavina Herbs LLC and its owners, employees, and affiliates from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of our products.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or our products shall be resolved exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of those courts.
16. Changes to Terms
We may update these Terms from time to time. The most current version will always be posted on our website with an updated Effective Date. Your continued use of the website or placement of orders after changes are posted constitutes acceptance of the updated Terms.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
18. Contact Us
For questions about these Terms, contact:
Botavina Herbs LLC
Email: info@botavinaherbs.com